Shipping & returns
Shipping costs within the Netherlands are free when you spend € 25 or more.
Shipping costs will be charged if the total amount is less than € 25. You then pay € 2.95 in shipping costs.
Shipping costs are always charged for Belgium and Germany.
For Belgium applies:
- Letter post and parcel post € 8.50 incl. Track & trace.
This is a necessary measure because envelopes appear to be "lost" in one way or another.
The following applies to Germany:
- Letter post € 4.95
- Parcel post € 11.95 (incl. Track & trace)
The standard delivery of your order is letterbox post via PostNL or parcel post via a Parcel service, depending on the dimensions of the product.
Mailbox post is sent in (Bubble) envelopes and parcel post is sent in proper cardboard packaging.
Styleparts.nl strives to send your order within 1 or 2 working days after receiving your payment. Delivery times in the Netherlands are usually 1 to 2 days after shipment and deliveries outside the Netherlands are usually delivered within 3-10 business days after shipment.
Incorrect address details:
Styleparts.nl is not liable for incorrectly specified addresses. If you want to receive your order again you have to pay the purchase amount again.
In all cases, please contact us first by e-mail: [email protected]
Returns under warranty:
If an item is returned due to a defect, you will receive a shipping receipt from us so that you do not have to advance the shipping costs. You can then deliver the package to a postNL depot or primera.
Returning an item within the withdrawal period:
Fill in the cancellation form for this, see tab "Delivery conditions"
Costs are entirely for your account
In original packaging
The item may not be damaged by circumstances
The contents of the package must be complete
State your sender information on the package including order number
Description of the defect via e-mail or in the package
Styleparts.nl is not responsible for the loss of your return. We advise you to always return your return by track and trace. We do not reimburse lost returns!
You must return the received articles to us no later than 14 days after the day on which you informed us of the decision to cancel the agreement.
Our return address is:
Melis Stokelaan 556
2533 AND THE HAGUE
NOTE: This is NOT a visiting address! By appointment you can visit Monster (near The Hague)
You are on time if you return the items before the 14-day period has expired. The costs for returning the items are for your account.
If you use your right to return, you are entitled to a refund of the total amount paid, including shipping costs. The shipping costs for returning and the risk for returning - for example, if lost or damaged due to improper packaging - are with you!
We thank you for your understanding and cooperation.